Discussion Onlyfans Refund

[capnfaphappy20]

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Im with you 100%. I may have been jumping the gun and the refund just didnt show up at that point but either way, it got resolved, so i still cant complain much about that. You're right though that chargebacks were what caused all of this from that one celeb Bella Thorne, as well as all of the other limitations and purges on the site. Id like to know if anyone had any refunds issued in the early days of OF due to a simple non following through and how OF handled it. I am only basing it on what few have claimed at the time but it seemed to be extremely straightforward and the waiting was mostly however long it took OF to intervene. Customers seemed to be prioritized and the models had shit for help .

I do think that 90 day rule is accurate but it also is mostly where if anyone where to issue a chargeback, whether its a credit card or banks card or whatever, thats as far back as they would be willing to go anyway. I know it cant be an endless timeframe no matter what. And I agree, a month is more than enough time to complete anything. If they cant keep up with that, then they should limit what they take on like some of the more reasonable ones do and open and close custom requests as they see fit. In any event, Im still glad you got your money back because fuck OF for allowing this shit to be as common as it is.

 

[HYPERS]

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Look at that description how can this be legal? Onlyfans should 100% give a refund no ?

"
Here is the description to the videos and they are uploaded for you in a chronological order from 18 to 24:
1. I am 18, year 2018. Blowjob, doggy, missionary, creampie. Length: 12 mins"

 

[JlangJlang]

100% should get a refund if it doesn't match the description. Have you asked support for a refund?

 

[capnfaphappy20]

Just as an example, one refund I received was for this bundle of about 3 hours of videos, mostly lives, which is not what was in the description anyway. She had some description about fucking herself and other similar things. The videos in that bundle were her just yapping the whole fucking time and complaining people werent tipping during her lives and getting naked for about 20 seconds. I took the chance on the refund saying this wasnt even close to what was advertised, and OF apparently agreed so I got my 100 bucks back.

 

[KenAmurih]

Yeah this is the BS that I don't like with onlyfans...

Creators should be forced to provide information in the introduction menu without any subscription.

1. If they do B/G

2. They offer any customs + the price.

3. if they have full length vids on the page

Some good creators already do this... by making their posts searcheable without any sub but most still hide these info's. But I guess.. Onlyfans is still pretending that they're not a porn site.

 

[Horny4Tits]

Looking for multiple answers to learn more. Unless there's a delay before an account is permanently deleted after doing a chargeback through your card provider I'm starting to think it's different case by case.

Scenario 1. You have an established account and spend regularly. One creator scams you or sells you junk. Support doesn't offer a refund. You do a refund yourself. You still keep your account but access to the creator you did a chargeback for results in you being blocked/restricted to only their page.

Yes OnlyFans hates losing money but seems extreme to delete an account of a reliable customer who's experience was ruined by one bad creator/agency. It's in their interest to keep established customers to spend more. There's also speculation that OnlyFans still keeps their 20% they get from the creator so the creator is on the hook for the full 100% refund + chargeback fees deducted from their earnings.

"If a User seeks a chargeback or dispute from their credit card company, the User's access to OnlyFans may be discontinued or limited"

In this case I think limited occurs AKA restricted/blocked to the creator's page you did a chargeback for. Your entire account shouldn't be discontinued.

I did a chargeback a couple years ago with a page who was pretending to be a new performer who previously deleted her page. I never lost my account over the chargebacks from what I spent.


Scenario 2. Creator is in the wrong and OnlyFans support actually is helpful and takes your side. They do a refund from their end without you needing to manually do a chargeback yourself. You keep your account but the creator blocks you from accessing their page; preventing the possibility of your account ever doing a chargeback again as you will no longer be able to interact.


Scenario 3. You create a brand new account, spend a bunch and then manually chargeback everything. OnlyFans support sees you as thief so naturally terminate the account ASAP.


If anyone can confirm their account was still terminated despite being an established customer with no prior chargeback issues (account in good standing) then I guess it is random whether or not your account gets a hard delete or only blocked by specific pages when you initiate a chargeback. Maybe some leeway is given depending on your state/province or country (origin of payment) and the laws that protect you, the customer.

 

[capnfaphappy20]

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Thank you for breaking this down in a clear and concise way. That is the biggest distinction to make between a refund and a chargeback, and the resulting consequences, if any. For the record, Ive never issued any chargebacks, only refunds. I had to look and I had a total of 11 refund requests, 9 were granted, so not bad. This was over 4 years and countless purchases. Never been blocked by any of the pages I was issued refunds for, but I also didnt stay subbed beyond the end of it, or have blocked them myself at the time after a refund.

A chargeback does NOT mean you will automatically get your account banned. It will however mean you will be blocked by the creator page if your chargeback is through purchasing their content. OF doesnt shut down accounts outright if you have other expenditures but only this chargeback issue with one person. They will do it if you bought a bunch of stuff and issued a chargeback and it looks like you just did a dine and dash type thing.

I did see a tweet as well about some creators saying they were told the person issuing a chargeback had their accounts banned, but it turned out to not be the case. They ended up being blocked by OF from that particular page, but their account was still intact overall. That is where the girl can see chargebacks on her own account page, but I dont believe she can see refunds in the same way or under the same scope, but I would like to know how they see it on their side.

I do know that OF is much more lenient with refunds because OF is not actually out anything at that point. You still spent that money, and if you were to get that money back, you can spend it again until youre satisfied. Then OF gets their already deducted cut. Its not like anyone can request infinite refunds. Its mostly those that are abusing it where they may issue or deny a refund based on this, and also account termination works the same way. Discretionary action is the right way to describe it.